Shipping Information

Where do we ship to?

 
Peninsular Malaysia,Sabah & Sarawak,Brunei,Singapore,Indonesia and other country (International)
 
 
We ship all orders using ?
 
Poslaju : within  Peninsular,Sabah & Sarawak (recommended for small parcel)
Pos Domestik : within Peninsular,Sabah & Sarawak (recommended for big parcel)
EMS : for international customer
 
* if you like to use other courier company kindly let us know however the shipping fee will be differ.
 
 
Delivery time
 
We will ship out orders every Tuesday and Friday, so please make sure you pay 1 day before or before 12:00 PM on the same day
 
Poslaju : 1-2 days for Peninsular, 1-3 days for Sabah and Sarawak 
Pos Domestik : 3-5 days for Peninsular, 5-10 days for Sabah and Sarawak
EMS : kindly refer table here http://www.poslaju.com.my/services.aspx#section6
 
*kindly contact us if you not receive your order after we shipped to you
 
 
Protection during shipping
 
to ensure our customer receive their order with good condition without any damage to the box or items, we will wrap every items inside the box with bubble wrapping or suitable cushioning material. If you like to add extra protection kindly let us know (with additional charges)
 
 
Warranty or insurance during shipping
 
We do not responsible to any damage/missing occur during shipping to you. Courier company usually give free insurance claims up to MYR 100, if you need extra insurance kindly let us know before we ship out the order to you. 
 
*information stated may change without prior notice
 
 
Please visit http://www.mothershiptoys.com/PoslajuTracker or http://www.pos.com.my/pos/appl/service/sub_e_parcel.asp to track your shipment status
 
any inquiry please email us at mothershiptoys@gmail.com
 
 
 
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